Privacy policy
This policy explains what information Driftwood Vapor Co. collects through this website, how we use it, and the choices you have. We're a local shop: we collect only what we need to run the store and look after your orders.
What we collect
- When you contact us: the name, email, phone number and message you send through the website.
- When you place an order: your name, email, phone number and what you ordered.
- Your age: when you order age-restricted items, you give your date of birth so we can confirm you're old enough. We keep only your age with the order. When we check your ID in the store, we record that it was checked, your age, and the ID's state and expiry date, never your ID number, address or photo.
- If you create an account: your name, email, phone number, a password (stored only in scrambled form, never readable by us) and any address you save.
- Technical information: like nearly every website, our server sees your IP address and browser type when you visit. We use it to keep the site running and to stop abuse (such as too many sign-in attempts), and don't use it to build a profile of you.
How we use it
- To fill your order and keep you posted on it by email (received, ready for pickup).
- To answer your questions.
- To show your order history and saved address when you sign in.
- To keep our sales records and meet tax and accounting rules.
We don't send marketing email, and we don't sell or rent your information to anyone.
Who we share it with
We share information only with the services that help us run the store, and only what each one needs:
- Our email providers, to send you order updates.
- Our web host, which stores the site and its data.
We may also share information if the law requires it, or to protect the store or our customers from fraud.
Cookies and storage in your browser
We don't use advertising or tracking cookies, and there's no third-party analytics on this site. If you sign in, we set one cookie that keeps you signed in; it is removed when you sign out. Your pickup list is saved in your own browser (not on our server) until you place the order. Our pages load fonts from Google Fonts, so Google sees that your browser requested them.
How long we keep it
We keep order and sales records for as long as tax and accounting rules require (usually several years). Messages you send us are kept while they're useful for answering you. You can ask us to close your account at any time; we then remove your sign-in and saved address, and keep only the order records we have to.
Your choices
You can ask to see the information we have about you, correct it, or have it deleted (except records we're required to keep). You can update your name, phone, address and password yourself under Your account. To make a request, email [email protected], or call (205) 555-0142, or visit us at 88 Pelican Row, Corvale, AL 35125.
Children
This website is for adults 21 and older. We don't knowingly collect information from anyone younger.
Security
We protect your information with encrypted connections, scrambled passwords and limited staff access. No website is perfectly secure, but we take reasonable care.
Changes
If we change this policy, we'll post the new version here with a new date.
Contact
Questions about your privacy? Email [email protected], or call (205) 555-0142, or visit us at 88 Pelican Row, Corvale, AL 35125.
See also our Terms of use.